FREQUENTLY ASKED QUESTIONS
How do I use the Cooling Therapy?
For cold therapy, put the cap in a freezer bag and leave it in the freezer or refrigerator for at least two hours.
How do I use the Heat Therapy?
When using for heat therapy, take the cap out of any plastic bags and microwave it for 10 seconds. If you need more heat, microwave in 5 seconds increments.
What is the cap made from?
Nylon, Spandex + Non-flowing gel.
How do I clean my headache cap?
Use damp cloth to wipe down. Lay flat and air dry.
Can I bring my cap on the airplane?
Yes, these headache caps are TSA approved. Make sure to only bring one on the plane. If you want to bring more than one you will have to check them.
SHIPPING, GUARANTEES & RETURNS
Where do you ship?
Right now we are only available to ship within the USA!
How long does shipping take?
Please give us 3 days to process your order. All shipping is sent USPS or UPS 3-5 day shipping.
What shipping carriers do you use?
USPS + UPS
I need to change my shipping address. How do I do that?
Please reach out to firstname.lastname@example.org with the order number as the subject.
How does the money back guarantee work?
If you are not satisfied with your order within 7 days of receiving it. You can reach out for 100% refund.
How do I return my cap?
We do not accept returns after 7 days of you receiving your order.
If you are a business looking to get in touch with us please reach out to email@example.com
Head to the affiliate section of our website to apply for a gifted collab :)
Do you offer bulk discounts?
for wholesale inquiries please reach out to firstname.lastname@example.org
When should I order by to receive my cap before Christmas?
Make sure to place your order by Dec 18th!